Products Overview

Whether your customer is at the teller line, on the phone or on a PC, we help you help them. KIVA software gives you the ability to operate more efficiently and to engage in a highly automated approach to selling, servicing and developing loyal relationships with your customers.

Helping you achieve sales success through exceptional service.

"With KIVA’s call center solution we’ve virtually eliminated manual processes and improved operational efficiency, but the technology’s real value lies in giving us the ability to track and monitor everything, from customer call trends to our agents’ productivity..."

VP of an independent,
full-service community
bank in New York State

KIVA Respect™ 7 Software Suite

Our software suite is comprised of the following fully integrated solutions, all built upon a single, highly flexible and scalable Microsoft. NET infrastructure.

Online Teller

The Respect unified Teller (uT) system delivers the full range of teller transaction processing and much more. With this software you can preserve your existing teller functionality, while also introducing new approaches for customer interaction management. Learn more...

Contact Center

The Respect unified Contact Center (uCC) system provides you with a highly flexible infrastructure, a robust set of capabilities and an effective approach for achieving personalized customer service and sales throughout the enterprise. Learn more...

Sales & Service Management

The Respect unified Sales Management (uSM) is a software system for organizing the entire sales and service process across the enterprise. Learn more...

Banking Desktop

Delivered as an option with each of the applications in our suite, the unified Wrapper creates a single desktop by 'wrapping' a set of navigational controls and summary information around all other existing Microsoft and Web applications. Learn more...